FAQ
Find answers to our commonly asked questions here.
Accessibility
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The ground floor bar and Library are wheelchair accessible and there’s an easier access loo.
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You can.
Food & Drink
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We serve food:
Monday – Friday breakfast 7.00 am until 10 am, brunch and lunch 10am to 4pm, main menu 4pm to 10pm
Saturday breakfast 8.00 am until 11.00 am, main menu 12.00 pm to 10pm.
Sunday breakfast 8.00 am until 11.00 am, main menu 12.00 pm to 8pm
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We can accommodate all major dietary requirements. If it is not clear on the menus which dishes are suitable for your requirements, do not hesitate to ask our team, who will clarify.
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Please reach out to us by phone (02086 700654) or email ([email protected]) if you have any questions about the menus.
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I’m afraid our meat is not halal, but we offer a variety of seafood and vegetarian dishes that our guests enjoy.
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We offer a variety of drinks and food packages that cater to every style of event, from formal meals to casual drinks and canapes. We update our menus and fabulous event packages seasonally, so if your event is later in the year, please use these as a reference only for the time being.
General FAQ
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Crystal Palace bus station is across the road and the train station is 7 mins walk.
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We always recommend booking at busy times, to avoid disappointment, but we are very happy to accept walk-ins.
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We do not permit the use of electronic cigarettes or vapes inside, however these are allowed in our outdoor smoking spaces.
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Casual is fine!
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Yes, we are.
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Under 18s are welcome in Westow House up until 9pm
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Please email [email protected] if you believe you have lost something or left something behind. We will happily have a look and get back to you if anything is found.
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We have a password-free Wi-Fi available to all guests.
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We often show terrestrial games, please check out our What’s On page to see what fixtures.
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If you are ordering alcohol, we operate Challenge 25. If you are lucky enough to look 25 or under, please be prepared to show your ID to our team.

